Tuesday, March 27, 2007

Let it go

*If you have ever been in a customer service oriented profession, you will understand this post*

Have you ever been waiting in line or just happened to overhear an unhappy person arguing with an employee before? Of course you have. At some point in time it was probably you. Sometimes it is understandable when you aren't receiving adequate service, but sometimes it just isn't. I witnessed a woman argue with someone for over 15 minutes about something that the employee couldn't honestly help. He tried to be kind and patient, but she just couldn't let it go. She kept him engaged in this disagreement while a line of people formed (who also wanted service, but she didn't care). What people like this don't seem to notice is that they come off as the ass, not the person their arguing with. What exactly does this accomplish? Did she walk out of there feeling satisfied with herself? Did she accomplish anything? The answers are Nothing, no, and no. All it did was probably raise her blood pressure and put her at an increased risk of being a tool and having a stroke. Next time I find myself in this type of situation I am just going to: (say it with me now) Let. It. Go.

4 comments:

Roach said...

I'm glad you have the internets again. Your posts amuse me.

Peyton said...

One word: karma

Ready24/7 said...

I would like SO badly to believe in karma for those people...but it doesn't seem to work that way! Not for the people who annoy me, anyway.

Susie said...

Maybe we should just print out several copies of this posting and pass them out to rude people when we come across them. It would be like spreading Katie's message for the good of mankind. I love it.